We collect almost nothing.

Hyper Orbits Ltd is the data controller. We are registered in England and Wales under company number 17386919, and our registered office is at 21 Heatcoat Street, Nottingham NG1 3AF, United Kingdom.

For anything in this notice, write to hello@hyperorbits.com. It is read by the person who runs the company; there is no separate privacy team, and we would rather tell you that than invent one.

Nothing automatically. There is no analytics package, no tracking pixel, no advertising network, no social media embed and no cookie of any kind. We do not add anything to this site to find out who visits it, and we do not use our host's request logs to work out who you are or what you read.

This site is served by Netlify, which keeps request logs containing IP addresses so the pages can be delivered and kept secure. Those logs are visible to us through our Netlify account and are deleted on Netlify's own retention schedule. We do not analyse them, build traffic reports from them, or use them to work out who anyone is. Our lawful basis for that logging is legitimate interests, namely keeping the site up and secure. If we ever start reading those logs for another reason, this page will say so before we do it.

If you use the light and dark toggle, your choice is saved in your browser's local storage under the key "theme". It stays on your device, it is never transmitted to us or anyone else, and it holds nothing but the word "light" or "dark".

Because it is set only when you click the toggle, and does nothing but remember that click so the site looks the way you asked, it is strictly necessary to provide something you asked for. That is the exemption in regulation 6(4) of the Privacy and Electronic Communications Regulations, so no consent banner is required. Clearing your browsing data removes it.

The contact form on this site does not send anything by itself. It composes a message and hands it to your own mail application, so nothing reaches us until you press send in your own client, and you can see exactly what is being sent before it goes. There is also a button that copies the composed message to your clipboard, which sends nothing anywhere. Two routes do involve a third party, and you should know before you use them. The form offers Gmail and Outlook compose links, which open the message in that provider's own webmail, so the text you have typed travels to Google or Microsoft inside the link. And if the page still has focus about a second after you press the mail button - which is what happens when no mail application is registered - the form opens that same Gmail link for you automatically. If you would rather nothing left your machine, use the copy button and paste it into your own mail yourself.

When you do email us we hold your address, your name if you give it, and whatever you write, so that we can reply and carry on the conversation. Our lawful basis is legitimate interests: answering someone who has asked us a question. Where your message is about starting a pilot, we also rely on the basis that the processing is necessary to take steps at your request before entering into a contract.

You are under no statutory or contractual obligation to give us anything. The name and organisation fields on the contact form are optional and the form leaves them out unless you fill them in. The only practical consequence is the obvious one: we can only reply to an email address, so if you want an answer we need that, and for a pilot we need the code and the noise model, because without them there is nothing to run.

We keep an email thread while the conversation is open and for twelve months after the last message in it, so we can pick it up again if you come back, and then we delete it. If a message has to be kept longer to establish, exercise or defend a legal claim, we keep that message until the claim is resolved and delete it then. Those are the only two reasons we would hold on to anything. Ask us to delete correspondence sooner and we will, within thirty days, and we will confirm when it is gone.

A pilot means you email us a quantum error correction code and a noise model, we run a parameter sweep in simulation on our own classical machines, and we email a report back. We use what you send for that sweep and that report and for nothing else. Our lawful basis is that the processing is necessary to take steps at your request before entering into a contract; for anything in your covering message that is not part of the work, it is legitimate interests, namely replying to you.

We treat that material as yours and as confidential. We do not publish your code, your parity-check matrices, your noise model, your results or your name, we do not show them to anyone outside the company, and we do not reuse them in our own research or in anyone else's pilot. If we ever want to refer to a pilot publicly we ask you first and you can say no without giving a reason. If someone asks us for the seeds and harness behind a published result of ours, nothing of yours is in what we send them.

We keep the material you send and the report we send back for thirty days after the report goes out, and then delete both. Ask us to delete them sooner and we will, and we will confirm when it is done. If you would rather we kept them longer so we can answer questions later, say so and we will, for as long as you ask.

We do not sell, rent or share your data, and we do not use it to build a profile of you. There is no marketing list to be added to.

Two suppliers are involved and they see different things. Netlify hosts this website and sees the request logs described above; it never sees your correspondence, because the contact form posts nowhere and your message goes through your own mail account. Netlify is a US company and processes data outside the UK; that transfer relies on the UK Addendum to the EU standard contractual clauses, which forms part of their data processing agreement. Zoho carries our email and so handles anything you write to us. Zoho Corporation is an Indian company; our mailbox is on their European service, with mail stored on servers in the EU, and the transfer relies on the UK adequacy regulations for the EEA together with the standard contractual clauses in their data processing agreement. Write to hello@hyperorbits.com and we will send you a copy of whichever safeguard applies.

We do not profile you and we make no decisions about you by automated means. Nothing on this site scores, ranks or categorises visitors, and no software decides whether we take on a pilot - a person reads every message and answers it.

Most of what we do rests on legitimate interests, so you have the right to object to it at any time. Say so in one line and we will stop, unless we can show compelling legitimate grounds that override your interests or we need the data for a legal claim. If that is ever the case we will tell you which it is and why.

You may also ask for a copy of the personal data we hold about you, ask us to correct it, ask us to delete it, and ask us to restrict how we use it. These are qualified rights rather than absolute ones: in a small number of situations the law lets us keep using something anyway, and if that happens we will tell you which situation it is rather than just saying no. Data portability is narrower again - it covers only data you have given us that we process on the basis of consent or of a contract with you, and ordinary email correspondence is neither, so it will usually not apply here.

To use any of these rights, email hello@hyperorbits.com with "Data request" in the subject and say which right you want to use, or write to us at the registered office above. There is no charge and we will reply within one month of receiving your request. The law lets us extend that by up to two further months for a complex or repetitive request, and lets us charge a reasonable fee or refuse a request that is manifestly unfounded or excessive. We would rather never use either, and if we have to we will tell you why inside the first month. If we cannot tell from your email address which correspondence is yours, we will ask you one question to confirm it, and the month runs from your answer.

If you think we have handled your data badly, please tell us first so we can put it right, though you do not have to and it is not a condition of anything below. You have the right to complain to the Information Commissioner's Office, the UK's supervisory authority for data protection, at ico.org.uk/make-a-complaint, on 0303 123 1113, or by post to Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

This notice was last changed on 10 August 2026. If we ever start collecting more than we do today, this page changes before the collection starts, not after.